- OperatorLuckland Group B.V.
- Established2012
- Game library300+ titles across 8 categories
- Primary softwareReal Time Gaming (RTG)
How to get in touch
To contact us by email, write to support@midas-casino.wtf and explain what you need help with. A clear message helps our team understand your request and respond with relevant information. Please use the email address connected to your account where possible, particularly when asking about account-specific matters.
What to include
For faster assistance, include your account email or username, a short description of the issue and any useful details, such as the relevant transaction, game or feature. You can also attach screenshots if relevant, provided they do not show passwords, payment card details, authentication codes or other sensitive information.
- Account access, profile or verification questions
- Deposit and withdrawal questions
- Questions about bonus terms or promotional conditions
- Technical problems, errors or website issues
- Responsible gambling requests, including requests for account support or restrictions
Please do not send your password or full payment details by email. Requests are usually answered within 24 hours, although response times can vary depending on the nature and complexity of the enquiry. If you need to add information to an existing request, reply to the same email thread where possible.