Privacy Policy

1. Information we may collect

To provide an online casino service, Midas Casino may handle information that identifies you, relates to your account or is connected with your use of the site. The information collected depends on the services you use, the checks required and the choices you make. Some information is provided directly by you, while other information may be created automatically when you use the website.

Account and identity information

• Your name, date of birth, country or state of residence and other account registration details.
• Your username, login details, account preferences and records of communications with the support team.
• Information needed to confirm that an account belongs to the person using it and that the person is permitted to use the service.
• Verification documents or information supplied during identity, age, address or account checks.

Payments and transactions

Midas Casino may handle payment and transaction records, including deposits, withdrawals, bets, wins, losses, bonuses where applicable and related account activity. Payment providers may process card, bank or other payment information on their own systems. The casino may receive information needed to confirm a payment or manage a transaction without necessarily receiving or storing every underlying payment detail.

Technical and usage information

When you visit or use the site, technical information may be collected through server records, cookies and similar technologies. This can include your device type, operating system, browser, language settings, approximate location, IP address, pages visited, session activity, referring website and information about how you interact with the site. This information helps the service operate, remain secure and understand general usage patterns.

2. How and why information is used

Information is used only for legitimate operational, security, legal and service-related purposes. The particular use depends on the type of information and the reason it was collected. Midas Casino aims to collect information that is reasonably relevant to providing and protecting the service.

• To create, maintain and administer your player account.
• To provide casino games, account features, customer support and other requested services.
• To process deposits, withdrawals and other account transactions.
• To verify identity, age, account ownership and information supplied during registration or later checks.
• To detect, prevent and investigate fraud, money laundering, collusion, misuse, unauthorised access and other harmful or suspicious activity.
• To meet legal, regulatory, taxation, financial, record-keeping and responsible gambling obligations that apply to the service.
• To communicate with you about your account, transactions, security, service notices, policy changes and support requests.
• To personalise or improve site content, functionality, performance and user experience.
• To monitor technical performance, investigate errors and protect the security and integrity of the website.
• To send marketing communications where permitted and where you have given any consent required for that type of communication.

Some processing is necessary to provide the service or complete a request. Other processing may be based on consent, a legal requirement or a legitimate operational purpose. Where consent is used for marketing, you can withdraw that consent at any time. Withdrawing consent does not affect processing that was completed before the withdrawal or processing that is required for account, security or legal purposes.

Service providers and other recipients

Information may be shared with carefully selected providers that help operate the site. These may include payment processors, identity and verification providers, fraud prevention services, technology and hosting providers, customer support tools, analytics providers and professional advisers. Information may also be disclosed where necessary to protect users, investigate suspected wrongdoing, comply with a lawful request or meet an applicable legal obligation. Providers are expected to handle information for appropriate purposes and to apply suitable safeguards.

3. Cookies and similar technologies

Midas Casino may use cookies and similar technologies to keep the site working, remember selected settings, maintain account sessions, support security and understand how visitors use the website. Cookies are small files or identifiers placed on your device by a website or service. Some are needed for essential functions, while others may help with performance, measurement, preferences or marketing.

Cookies may allow the site to recognise your browser during a visit, help prevent unusual or unauthorised activity and reduce the need to enter the same information repeatedly. Similar technologies may collect information about pages viewed, links selected, device characteristics and general interaction with the site. These technologies should not be used to collect more information than is reasonably needed for the relevant purpose.

You can manage or restrict cookies through your browser settings. Most browsers allow you to review, delete, block or receive warnings about cookies. If you disable essential cookies, parts of the site may not function correctly, and certain account or security features may be unavailable. Browser controls may not remove information that has already been collected or affect technologies that are necessary for a service to operate.

4. Storage, security and retention

Reasonable technical and organisational measures are used to help protect information against accidental loss, unauthorised access, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, secure connections and procedures for handling security incidents. No website, device or method of sending information over the internet can be guaranteed to be completely secure, so you should use a strong password, keep login details private and contact support if you believe your account may have been compromised.

Information may be stored by Midas Casino or by service providers supporting the website. Depending on the services involved, information may be processed or stored in Australia or another country. Where information is handled by a provider, appropriate arrangements and safeguards are intended to support the protection of that information.

Personal information is kept for as long as it is reasonably needed for the purposes described in this policy, including account administration, dispute handling, security, fraud prevention and service improvement. Some records must be kept for a period required by law even after an account is closed or a deletion request is made. When information is no longer required, it may be deleted, anonymised or securely disposed of in accordance with applicable procedures.

Closing an account does not automatically remove every record connected with it. Information may need to remain available to meet legal obligations, establish or defend a claim, prevent repeated misuse, resolve a transaction or maintain security records. Where complete deletion is not possible, access and use of the remaining information will be limited to the reasons it must be retained.

5. Your privacy rights and how to contact us

You may have rights over the personal information held about you, subject to applicable requirements and reasonable identity checks. You can ask for access to your information, request correction of information that is inaccurate or incomplete, ask for deletion where there is no valid reason for continued retention, and withdraw consent to marketing communications. You may also ask questions about how your information is used or raise a concern about its handling.

Making a privacy request

To exercise your rights or make a privacy enquiry, contact support@midas-casino.wtf. Please describe your request clearly and provide enough information for the relevant account or records to be identified. For security, additional information may be requested to verify your identity before a request is completed. This helps prevent personal information from being disclosed or changed at the request of someone who is not authorised.

• For access, ask for a copy or summary of the personal information held about you.
• For correction, identify the information you believe is inaccurate, incomplete or out of date and explain the change needed.
• For deletion, specify the information you want removed. Deletion may be limited where records must be retained for legal, security, transaction or dispute-related reasons.
• To withdraw marketing consent, state that you no longer wish to receive marketing communications. You may also use an unsubscribe option included in a marketing message where one is available.
• For other concerns, explain the issue and the outcome you are seeking so it can be reviewed appropriately.

Requests will be considered in line with applicable requirements. If information cannot be deleted, corrected or provided in full, the reason may depend on legal duties, security needs, the rights of another person, technical limitations or the need to preserve reliable records. Transactional, service and security messages may still be sent when necessary even if marketing consent is withdrawn.

Policy updates

This Privacy Policy may be updated when the service, technology, processing activities or applicable requirements change. The latest version published on the site will apply from the time it is made available. You should review this page occasionally so you remain aware of how information is handled. Continued use of the site after an update may indicate that you have read the revised policy, subject to any consent or notice requirements that apply.